Terms and conditions of sale

Prices

The prices in this catalog are quoted in Swiss francs, net, including VAT, and are guaranteed.
Items with a guarantee are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, as evidenced by the invoice you receive by e-mail. Damage due to poor maintenance, failure to follow the instructions for use, or normal wear and tear is not covered.

Availability
Our obligation to deliver is void in case of failure or non-observance of the supply deadlines by our own suppliers and insofar as this unavailability is not attributable to Swiss Kendama. In case of unavailability of a product, we will inform you as soon as possible.

Terms of payment
Payment methods: we use a secure payment provider, Payrexx. This provider supports many payment methods, such as VISA/Mastercard, TWINT, Paypal, Postfinance and Coinbase commerce

Delivery and transport
Available items are sent by post within approximately 5 to 8 days. A contribution from you is only required once per order.
Swiss Kendama does not deliver to P.O. Boxes and does not deliver to minors or persons under guardianship unless written permission is given by the parents or guardian. We are not responsible for delays in delivery due to a postal error or an address error on the part of the customer.

Return or exchange of goods
Items must be returned undamaged and complete in their original packaging within 7 days of receiving your package. You will be responsible for the return postage costs.

Legal guarantee
Please check the delivered goods immediately for obvious material and manufacturing defects as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or faults in the goods delivered so that we can rectify them.

Data protection
All personal data will be treated as confidential. The information necessary for the management of the order will be processed by computer and may be communicated to associated companies for the purpose of managing the order.

Legal entity
Swiss Kendama is registered as a sole proprietorship in the Vaud trade register under the name of Corentin Chapatte, as well as in the AVS fund.

IDE : CHE-494.051.142